Thank you for choosing PMR Destiny for your clothing, beauty, and flower arrangement needs. Please take a moment to review our store policies to ensure a smooth and enjoyable shopping experience.

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1. Ordering and Payment

1.1 Order Confirmation:

• Once you place an order, you will receive an email confirmation with details of your purchase. Please review it carefully and contact us immediately if there are any discrepancies.

1.2 Payment Methods:

• We accept major credit cards, debit cards, and other secure payment methods. All transactions are processed securely.

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2. Shipping

2.1 Processing Time:

• Orders are typically processed within 1-2 business days. Customized items may require additional time.

2.2 Shipping Options:

• We offer various shipping options. Please choose the one that best suits your needs during checkout.

2.3 International Shipping:

• International shipping is available. Customers are responsible for any customs duties or taxes incurred.

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3. Returns and Exchanges

3.1 Return Policy:

• We accept returns within 14 days of receipt for unused and undamaged items. Please contact us for return authorization.

3.2 Exchange Policy:

• Exchanges are available for defective or damaged items. Please notify us within 7 days of receiving the product.

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4. Product Quality and Descriptions

4.1 Accurate Descriptions:

• We strive to provide accurate product descriptions and images. If you have any questions, please contact us before making a purchase.

4.2 Quality Assurance:

• Our products undergo rigorous quality checks. If you receive a defective item, please contact us for a replacement.

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5. Privacy and Security

5.1 Privacy Policy:

• Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.

5.2 Security Measures:

• We use industry-standard security measures to protect your information during transactions.

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6. Contact Us

6.1 Customer Support:

• Our customer support team is here to assist you. If you have any questions or concerns, please reach out to yesenia.martinez@yahoo.com or 323-357-2275

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7. Updates to Policies

7.1 Policy Revisions:

• We may update our policies from time to time. Please check this page for the latest information.

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By shopping with PMR Destiny, you agree to abide by these store policies. Thank you for choosing us!